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Bethesda Hospital Strategic Plan 2012 – 2015

  • Our Mission - To deliver the highest quality healthcare experience for patients.
  • Our Vision - To be the preferred choice for doctors, staff and patients and recognised for the provision of high quality, medium acuity surgical services and palliative care.
  • Our Values - Teamwork, Respect, Integrity, Compassion, Excellence and Professionalism.
GOAL 1
Ensure Bethesda Hospital remains true to its reason for being.
  • We will reinforce that there is a central purpose to our existence and conduct our business operations consistent with our Mission, Vision and Values.
  • We will provide all of our partners with an opportunity to contribute to our Mission.
GOAL 2
Bethesda Hospital will provide patient care that is safe and of the highest quality, within a culture that truly values customer service.
  • We will work to improve every aspect of care for patients who chose to come to Bethesda Hospital, with an unrelenting commitment to safety and quality.
  • We will establish partnerships with our clinicians that result in safe and high quality care outcomes, in an environment that exceeds patient expectations.
  • We will strengthen our practices to ensure our promise of placing patients at the centre of everything we do, is achieved.
GOAL 3
Achieve financial strength and long-term viability for Bethesda Hospital.
  • We will responsibly manage our financial, human and physical resources and take a pro- active approach to risk.
  • We will provide accountable governance at all levels in the organisation and ensure all relevant legislative requirements are met consistently.
  • Opportunities for enhancing and diversifying revenues, increasing philanthropic support, and enacting cost containment measures to cement the organisation’s long-term fiscal health and well-being will continue to be examined.
GOAL 4
Bethesda Hospital will establish and invest in partnerships that produce mutually beneficial outcomes.
  • We will foster strong relations with doctors and aggressively seek opportunities to develop and promote our respective businesses.
  • We will enthusiastically collaborate with all our funders (e.g. Government and private health insurance funds) to create added value to the programs we run and they fund.
GOAL 5
Be the hospital of choice in Perth for doctors, staff and volunteers.
  • We will attain this goal by providing a supportive, enjoyable and professionally fulfilling work environment that strengthens doctors, staff and volunteer satisfaction throughout Bethesda Hospital.
  • Staff and volunteers will be rewarded and recognised for the contribution they make to the success of Bethesda.
  • The health and well being of those who work with us will be of importance and actively supported.
GOAL 6
Bethesda Hospital will be a ‘learning organisation’ that has the ability to maintain its relevance and thrive.
  • Establish high-calibre education programs and institute research activities that result in both improved care outcomes and make a contribution to the future health workforce in the community.
  • We will work to ensure that all learning and development activities are consistently of high quality and that Bethesda Hospital has a qualified and leading-edge workforce with the ability to respond to future healthcare challenges.
  • Research will be collaborative, targeted and relevant and be supported by external funding, donations and philanthropy.