Bethesda Hospital Strategic Plan 2012 – 2015

• Our Mission - To deliver the highest quality healthcare experience for patients.
  
• Our Vision - To be the preferred choice for doctors, staff and patients and recognised for the provision of high quality, medium acuity surgical services and palliative care.
  
• Our Values - Teamwork, Respect, Integrity, Compassion, Excellence and Professionalism.
  

GOAL 1

Ensure Bethesda Hospital remains true to its reason for being.

• We will reinforce that there is a central purpose to our existence and conduct our business operations consistent with our Mission, Vision and Values.
• We will provide all of our partners with an opportunity to contribute to our Mission.

GOAL 2

Bethesda Hospital will provide patient care that is safe and of the highest quality, within a culture that truly values customer service.

• We will work to improve every aspect of care for patients who chose to come to Bethesda Hospital, with an unrelenting commitment to safety and quality.
• We will establish partnerships with our clinicians that result in safe and high quality care outcomes, in an environment that exceeds patient expectations.
• We will strengthen our practices to ensure our promise of placing patients at the centre of everything we do, is achieved.

GOAL 3

Achieve financial strength and long-term viability for Bethesda Hospital.

• We will responsibly manage our financial, human and physical resources and take a pro- active approach to risk.
• We will provide accountable governance at all levels in the organisation and ensure all relevant legislative requirements are met consistently.
• Opportunities for enhancing and diversifying revenues, increasing philanthropic support, and enacting cost containment measures to cement the organisation’s long-term fiscal health and well-being will continue to be examined.

GOAL 4

Bethesda Hospital will establish and invest in partnerships that produce mutually beneficial outcomes.

• We will foster strong relations with doctors and aggressively seek opportunities to develop and promote our respective businesses.
• We will enthusiastically collaborate with all our funders (e.g. Government and private health insurance funds) to create added value to the programs we run and they fund.

GOAL 5

Be the hospital of choice in Perth for doctors, staff and volunteers.

• We will attain this goal by providing a supportive, enjoyable and professionally fulfilling work environment that strengthens doctors, staff and volunteer satisfaction throughout Bethesda Hospital.
• Staff and volunteers will be rewarded and recognised for the contribution they make to the success of Bethesda.
• The health and well being of those who work with us will be of importance and actively supported.

GOAL 6

Bethesda Hospital will be a ‘learning organisation’ that has the ability to maintain its relevance and thrive.

• Establish high-calibre education programs and institute research activities that result in both improved care outcomes and make a contribution to the future health workforce in the community.
• We will work to ensure that all learning and development activities are consistently of high quality and that Bethesda Hospital has a qualified and leading-edge workforce with the ability to respond to future healthcare challenges.
• Research will be collaborative, targeted and relevant and be supported by external funding, donations and philanthropy.